Terms of Service

Introduction

These Terms of Service govern your access to and use of the Toolwari website, online store, products, and related services.

Toolwari is operated by Tangshan Hongye Renewable Resources Co., Ltd. By accessing our website or placing an order, you agree to these Terms, subject to your rights under applicable law.

Acceptable Use

You must use our website lawfully and provide accurate information when placing orders. Fraudulent transactions, unauthorized access, malicious activity, interference with website functionality, and unauthorized use of protected content are prohibited.

Products and Descriptions

Toolwari offers tools, workshop essentials, and related accessories for practical applications, subject to the products listed on our website.

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, compatibility information, intended uses, and specifications. Product appearance may vary because of lighting, screen settings, material characteristics, and manufacturing variations.

Customers should review product specifications, operating instructions, compatibility requirements, and safety information before purchasing or using a product.

Tools must be used only for their intended purposes and in accordance with the applicable instructions. Customers should use suitable protective equipment and keep tools away from children where appropriate. Electrical products, batteries, cutting components, and other specialized equipment must be handled according to their specific safety instructions.

Nothing in these Terms limits consumer rights concerning defective or incorrectly described products.

Prices and Payments

Prices and available currencies are displayed on our website or at checkout. Applicable shipping charges and taxes collected at checkout are shown before payment is completed.

Payments are processed through available payment providers. Customers must provide accurate billing, payment, and contact information.

Orders and Acceptance

Placing an order constitutes a request to purchase the selected products. Automated confirmation acknowledges receipt but does not necessarily constitute final acceptance.

Orders are subject to payment authorization, product availability, and shipping eligibility. If an order must be cancelled for a legitimate reason permitted by law, any required refund will be arranged.

Shipping and Delivery

Orders below $39.99 USD are charged a standard shipping fee of $6.99 USD. Orders of $39.99 USD or more qualify for free standard shipping where available.

Orders are processed within 1–2 business days after payment confirmation. Estimated total delivery time is 8–17 business days from order confirmation, including processing time.

Delivery estimates are not guaranteed and may be affected by carriers, customs, weather, public holidays, and other logistical circumstances.

International orders may be subject to customs duties and import taxes.

Returns and Refunds

Eligible products may be returned within 30 calendar days of delivery, subject to our Return and Refund Policy.

Contact [email protected] before returning any product. Approved refunds are generally issued to the original payment method.

Mandatory consumer rights remain unaffected.

Order Cancellations

Contact [email protected] promptly to request cancellation or modification. Requests depend on order processing and dispatch status.

Any statutory cancellation rights remain unaffected.

Intellectual Property

Website text, logos, graphics, photographs, product descriptions, and layouts are owned by or lawfully used by Toolwari or the relevant rights holders.

Unauthorized commercial reproduction, distribution, or modification of protected content is prohibited, except as permitted by law.

Privacy and Third-Party Services

Personal information is handled in accordance with our Privacy Policy. Our website may use third-party services for payments, shipping, analytics, customer support, and advertising, including AppLovin.

Website Availability and Liability

We make reasonable efforts to maintain website availability, although temporary interruptions may occur.

To the extent permitted by law, liability for indirect or consequential losses may be limited. Nothing in these Terms excludes mandatory consumer rights or liabilities that cannot legally be excluded.

Governing Law and Disputes

These Terms are subject to applicable laws and regulations, including mandatory consumer protection laws. Customers may contact us to seek a resolution without affecting their legal rights.

Contact Information

Brand Name: Toolwari

Company Name: Tangshan Hongye Renewable Resources Co., Ltd.

Email: [email protected]

Business Address: No. 1 Compound, 500 Meters West of Qiuliu Line, South of Zhaojiakoutou Village, Qiahe Town, Fengnan District, Tangshan, Hebei 063300, China.